Business Process Automation Services
Business process automation removes the repetitive work your team does by hand: copying leads from forms into the CRM, creating invoices when a deal is won, chasing documents, updating spreadsheets, sending the same emails every day. We connect the tools you already use so data moves between them on its own, and build the missing pieces where no ready-made connector exists.
A single automated workflow starts from $250 and is usually live within a week or two. Even the first few automations usually give back hours every week, and the errors that come with retyping data disappear.
Read the full overview
What we automate
- Lead handling. Website forms, ads, chat and email enquiries go straight into the CRM, are assigned to the right person and get an instant reply.
- Sales to finance. A won deal creates the invoice in QuickBooks, Xero or Stripe, notifies the team and schedules the follow-up.
- Orders and stock. WooCommerce or Shopify orders sync with the warehouse, accounting and shipping, and customers get tracking updates automatically.
- Documents. Proposals, contracts and reports generated from templates and data, sent for e-signature and filed in the right folder.
- Onboarding. New clients or employees receive accounts, checklists and welcome emails without anyone remembering to send them.
- Reporting. Data from the CRM, ads, analytics and accounting collected into one dashboard or a weekly email.
- Internal approvals. Requests, discounts and expenses routed to the right manager in Slack, Teams or email, with a record of every decision.
Tools we work with
We choose the simplest tool that will stay reliable: no-code platforms for straightforward flows, custom code when the logic, volume or data security needs it.
| Approach | Tools | Best for |
|---|---|---|
| No-code automation | Zapier, Make | Quick connections between popular SaaS tools with modest volume |
| Self-hosted workflows | n8n | Many workflows, data that should stay on your server, no per-task fees |
| Custom integrations | Node.js services, webhooks, REST and GraphQL APIs | Complex rules, high volume, systems without ready connectors |
| AI steps | Classification, extraction and drafting with large language models | Sorting enquiries, reading documents, preparing replies for review |
Typical systems: HubSpot, Salesforce, Pipedrive, Google Workspace, Microsoft 365, Slack, QuickBooks, Xero, Stripe, WooCommerce, Shopify, Calendly, DocuSign, telephony and your own databases.
How an automation project works
- Process audit (1–3 days). We map how the work is done today, measure where the hours go and list the automations with the best return.
- Fixed estimate. Each workflow is priced separately, so you can start with the one that saves the most time.
- Build and test. Workflows are built on test data, then run alongside the manual process until the results match.
- Launch and monitoring. Error alerts, logs and retries are set up, so a failed step is noticed and fixed instead of silently losing data.
- Documentation and support. A short description of every workflow, and optional support when your tools or process change.
What it costs
A single workflow, such as form to CRM with an automatic reply, starts from $250. Connecting a system with a custom API integration starts from $450. Larger projects that replace a manual process end to end are quoted per stage after a short audit, and hourly work is from $20. No-code platform fees, if any, are paid directly to the provider, and we will tell you when self-hosted n8n saves more than it costs.
Why Webcapitan
- Developers, not only no-code builders: when a connector is missing, we write the integration.
- Reliability built in: error alerts, retries and logs on every workflow.
- You own the setup: accounts, workflows and code are in your name and documented.
- Start small: one workflow first, then the next one once it pays for itself.
- Prices well below US and UK agencies, with fixed estimates per workflow.
Related services: custom CRM development, CRM integrations, third-party API integration and API development. Ready to start? Tell us which task eats most of your week and get a fixed estimate.
United Kingdom
United States
